Public tracking should display only necessary customer-visible shipment data. Exact addresses, telephone numbers and sensitive documents should require appropriate authorization.
Veltraxis Logistics Services
Tracking Privacy Notice
How shipment visibility, privacy masking and authorized operational updates work together.
In depth
Useful shipment visibility with responsible privacy controls
Public tracking can display approved shipment details, milestones and latest reported location. Administrators control visibility and may enable masking for sender and receiver names, addresses, telephone numbers and email information.
Tracking references should be shared only with legitimate parties. Internal notes, private documents, credentials and sensitive operational information should never appear publicly.
Professional preparation
Responsible tracking practices
Limit public information
Display only what customers need to understand and manage the shipment.
Use verified milestones
Publish status and location information from authorized operational sources.
Protect support enquiries
Move personal or commercial questions to official private channels.
Frequently asked questions
Useful answers before you proceed.
Requirements vary by cargo, route and available service. Confirmed shipment documents remain authoritative for a specific movement.
Why are names and addresses masked?
The administrator has enabled public privacy protection for sender and receiver information.
Can privacy masking be disabled?
An administrator can change the setting after considering who may access the tracking number.